Comportamento dos sujeitos na ecologia informacional complexa do Museu da Diversidade Sexual

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Abstract

This paper presents the results of an ethnographic investigation conducted at the Museum of Sexual Diversity in São Paulo, aiming to understand the informational behavior of subjects within a complex informational ecology. The research is grounded in the framework of informational ecologies, as proposed by Oliveira (2014), and extended to the museological field through Brito’s (2023) proposition, which views museums as dynamic, relational, and affective environments, marked by symbolic disputes and multiple forms of information mediation. Using a qualitative approach, with participant observation and field notes produced in 2021, the analysis revealed that subjects construct singular informational pathways based on their experiences, emotions, and identities. The results indicate that informational behavior is not limited to the active search for information but also encompasses ways of feeling, remembering, resisting, and positioning oneself politically. The observed interactions reveal tensions, acceptance, and discomfort that integrate an informational ecology characterized by plurality, performativity, and negotiation of meanings. The study contributes to the debates in Information Science and Museology by emphasizing the need for approaches that integrate the sensitive, the symbolic, and the political in understanding museological informational environments.